pkxd Privacy Policy

This page describes what we collect when you use pkxd and how we keep that data protected. Our privacy practices comply with applicable data-protection law. We collect only the information necessary to operate our platform, process your deposits and withdrawals, settle your bets, and communicate with you about your account.

We take your privacy seriously. Your personal data—email, payment details, ID documents—is encrypted in transit and at rest. We do not sell your data to third parties. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and other service providers necessary to deliver pkxd services to you.

If you have questions about how we handle your data or wish to exercise your rights (access, correction, deletion), contact our support team. We respond to data requests within 30 days. Our privacy policy applies to all users of pkxd, regardless of whether you access us from Jakarta, Surabaya, Bandung, Medan, or any other supported region.

What Data We Collect on pkxd

When you place a bet, we record the match or game ID, your stake, the odds you accepted, and the settlement outcome. This data is retained indefinitely for settlement disputes and regulatory compliance. We do not disclose individual bet details to third parties; they remain private to your account.

When you request a withdrawal, we require identity verification. We collect a government-issued ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement). We scan these documents and store them encrypted. We never share these documents outside pkxd except as required by law (e.g., anti-money-laundering investigation by authorities).

We also collect usage data: which games you view, how long you remain in the app, which payment method you select, and your IP address. This data helps us improve pkxd, identify technical issues, and detect fraud. Usage data is associated with your account but is not shared publicly.

Cookies and Tracking on pkxd

We use cookies to remember your login session. When you log in to pkxd, we set a session cookie so you do not have to re-enter your credentials every time you navigate between pages or refresh. This cookie is encrypted and expires when you log out or after a period of inactivity (typically subject to verification).

We do not use cookies for advertising or to track you across other websites. We do not partner with ad networks or analytics vendors that track you outside pkxd. Any analytics we collect (page views, feature usage) are aggregated and anonymous—we cannot tie them to you individually.

If you disable cookies in your browser, pkxd may not function properly; you will be logged out frequently or unable to maintain your session.

How We Use Your Data on pkxd

We use your email to send account notifications: confirmation of deposits, settlement of bets, withdrawal status, and occasional promotional messages (which you can opt out of at any time). We do not sell your email to marketing lists or third-party advertisers.

We use bet data to settle your wagers, resolve disputes, and comply with anti-money-laundering regulations. If a Liga 1 match result is disputed or needs official clarification, we review your original bet to ensure fair settlement. We also monitor betting patterns to detect fraud (unusual betting behavior, multiple accounts colluding to manipulate odds).

We use ID documents solely for account verification before withdrawal. Once verified, we retain the scanned documents encrypted but do not use them for other purposes unless required by law enforcement or regulatory authorities.

Third-Party Services and Data Sharing

pkxd relies on third-party processors to deliver services. Our payment integrations (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive payment data when you deposit or withdraw. We do not control their privacy practices; you should review their privacy policies independently. We choose payment partners who meet security standards, but we are not liable for their data handling.

We may also use third-party hosting providers (cloud infrastructure) to store your data. These providers are bound by confidentiality agreements and are not permitted to use your data for their own purposes. Your data may be stored on servers outside your country; by using pkxd, you consent to this cross-border data transfer.

We do not share bet data, account details, or personal information with advertising networks, social media platforms, or analytics vendors. We do not use your data to build marketing profiles about you. If we are required by court order or law enforcement to disclose your data, we will notify you unless legally prohibited.

We at pkxd protect your privacy by encrypting your data, limiting collection to what is necessary, and sharing information only with payment processors and service providers essential to deliver pkxd services.

Your Rights and Data Protection on pkxd

You have the right to access your personal data. You can request a copy of all data we hold about you by contacting our support team. We will provide your email, account history, bet records, and any other data in our system within 30 days. There is no charge for access requests.

You have the right to request deletion of your account and associated data. If you ask us to delete your account, we will close it and remove your email, password, and personal information. However, we retain your bet history and ID documents indefinitely for settlement disputes and anti-money-laundering compliance—these cannot be deleted except as required by law.

If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with the data protection authority in your jurisdiction. We will cooperate with any regulatory investigation into our privacy practices.

Security and Data Breaches

We use industry-standard encryption (HTTPS for all web traffic, AES-256 for stored data) to protect your information. Our payment data is processed through PCI-compliant systems, meaning payment details are handled according to strict security standards. We do not store full credit-card numbers; payment processors handle that securely.

Our servers are protected by firewalls, intrusion detection, and regular security audits. We employ secure-coding practices and test our platform for vulnerabilities. However, no system is non-specific info secure; we cannot guarantee that a data breach will never occur.

If we discover a data breach that exposes personal information, we will notify affected users within 30 days and describe what information was compromised and what steps we are taking to secure it. We will also notify relevant authorities as required by law.

Policy Updates and Contact

We may update this privacy policy periodically. When we make material changes (e.g., we begin collecting new types of data or sharing data with new third parties), we will notify you via email or in-app notice. Continued use of pkxd after a notice of changes means you accept the updated policy.

If you have questions about our privacy practices, want to exercise your data rights, or wish to report a privacy concern, contact our support team via live chat or email. We respond to privacy inquiries within 5 business days. Our support team can also help you opt out of promotional emails and understand how your data is used for specific pkxd features.